I’m a blended learning specialist based in Huddersfield, Yorkshire specialising in customer service. Working across multiple industries including insurance, healthcare, online bookmaking and higher education I have both developed and witnessed lots of different ways to train people.
What I learned was there is no ‘holy grail’ for learning and development out there. My job is to create the best solution for the learner, and I think that is what we all try to do instinctively as L&D professionals.
What I love about the eLN is the variety of people we have on the network, every event I attend I have different conversations which excite and motivate me. As a co-opted board member I want to see how we can help our members get the most out of their membership and help people become the best they can be.