To give you an idea of the kind of content to expect, please see a previous programme below:
10:15 – 10:45
Empowering leaders to lead again – without worrying about hurt feelings
As professionals in workplace performance, we help build personal and team resilience. However, leaders and organisations also need to step up and fix unhelpful or harming practices and processes. Some leaders feel mental health awareness is going too far, perhaps leading to a ‘hurt feelings’ culture or a ‘victim mentality’. To lead effectively, leaders need to understand what they ‘can’ do, not just what they ‘can’t’. They need to blend awareness with accountability and build an ‘adult’ culture where people can be challenged without getting ‘bent out of shape’ and leaders are liberated to build effective performance and culture.
Dr Russell Thackeray, Director, QEDOD
11:00 – 11:30
Make it matter – creating learning experiences that promote behaviour change
As L&D professionals, we’re in the business of behaviour change – helping our learners do the things they need to make them and their organisations more successful. But changing behaviour is hard to do. Us humans know that we should behave responsibly, eat healthily and exercise regularly. But look at us. So how can we use human traits like curiosity, humour and pride to make our learning messages matter? Let’s stop telling people what to do and instead create irresistible behaviour-changing content for busy human beings.
Owen Rose, Partner, Acteon
11:45 – 12:15
Buying a Learning Management System: How to confidently invest in a LMS to reach your business learning goals
With over 1,000 LMSs on the market, it’s tricky to find the right solution for your organisation. Having worked on over 350 LMS implementations, ranging in size from 100 users to 2 million+ users, Phily Hayes understands the process of selecting and implementing a learning management system. If you’re planning to invest in your first LMS, or replace your existing one, this session will give you a crash course on how to choose the right solution for your business. You’ll walk away with a solid, actionable plan for your LMS selection process.
Phily Hayes, Head of Business Development, LearnUpon
12:30 – 13:00
Capturing the intangibles – can technology measure soft skills?
Although digital body language isn’t new, the ability to interpret digital body language and align it with soft skills is something very new – and we show how the latest technology and thinking enables this. Find out how critical behaviours and values, bespoke to your organisation, are now measurable and tangible with modern learning platform technology. This session brings L&D and HR together, using technology typically associated with L&D, but now able to add significant value to HR teams. Our message is that L&D and HR can achieve better results for their people and their organisations when working collaboratively.
Steve Finch, Ambassador, Thinqi
13:15 – 13:45
Brave New World: How companies are using Virtual Reality to create empathy
Virtual Reality has the power to build our confidence, change our perspective and improve our performance. This session focuses on how companies are harnessing these benefits in order to strengthen their interpersonal skills training. To date, Make Real have created five interpersonal skills experiences for some of our largest clients. We’ll look at how these companies got started; the journey they went on from initial proof of concept to large accreditation projects and the difference it’s making to them. By the end of this session, you’ll have three practical steps you could take to start introducing VR into your training.
Sophie Costin, Head of Learning Design, Make Real
14:00 – 14:30
Making virtual teams work – 10 key principles
More global and virtually connected working means more dispersed and diverse teams and greater challenges. Virtual teams carry a lot of potential. In deploying virtual teams, organizations can gather the best human capital for the job, wherever in the world their people may be. Companies can reduce running costs, whilst allowing employees to manage work/life balance and interact with colleagues around the world. But there are a whole range of potential problems to avoid. This talk will look at 10 ways L&D can help overcome the challenges of virtual teams and facilitate more effective working to deliver business outcomes.
Jo Keeler, Managing Partner, Belbin
14:45 – 15:15
On the right track: Making the trains (and everything else) run smoothly
Efficient, accurate operations matter. In this case-study-based presentation you’ll experience eye-opening demonstrations and learn about the business benefits achieved by equipping people with the skills to work accurately with data and in written communication. Accuracy skills training is being used as part of Network Rail’s ‘Project 21st Century Operations’ programme. Find out how workshop-based practical training (with added 21st century sparkle) measurably improved accuracy and efficiency at Network Rail. See the very latest results to date plus evidence of how clever use of off-the-shelf programmes can work better than costly customisation.
Catherine de Salvo, Managing Director and Alice Hubbard, Senior Account Manager, Scott Bradbury Ltd
15:30 – 16:00
The unexpected consequence of business growth
Bigger doesn’t always mean better. When a business experiences growth we automatically assume it is a good thing. It may be for the bottom line, but growth can impact people, teams and organisations in unexpected ways. We will explore the unexpected consequences of growth, specifically looking at autonomy, accountability and managing change, allowing delegates to identify potential challenges they may face on their growth journey.
Alice Beveridge, Director and Inspirational Speaker, Tree of Knowledge