Privacy Policy


The eLearning Network or eLN (“We”) is committed to protecting and respecting your privacy. This policy (together with our terms of use) sets out the basis on which we will process any personal information we collect from you or that you provide to us.

There are three types of eLN membership (“Membership”):

  1. Full Member (“Member”) pays an annual membership fee
  2. Associate Member (“Associate”) joins the network for free or is downgraded from a Full Member when his or her paid membership expires
  3. Industry Partner (“Industry Partner” or “IP”) pays a fee to join as a company, with benefits attached to that membership.

Please read the following carefully to understand our views and practices regarding your personal information, and how we will treat it. Expressions defined in the terms of use shall have the same meaning when used in this Privacy Policy.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession, or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

Who are we?

We are the eLearning Network Community Interest Company (Company number: 06969913), the go-to organisation for the elearning community.

We are run by a Board of Directors which is elected by our Members. You can view the official statement of our objectives and activities (our ‘Memorandum of Association) here.

Our registered address is Thrift Cottage, Common Road, Hadlow, Kent, TN11 0JE.

Under GDPR, we act as a ‘Data Controller’ for the data you share with us. To serve our Members, Associates and Industry Partners we provide the following services (the “Services”):

– Associates are entitled to attend the webinars we run, the local meet-ups run by Members and to receive updates via email about our annual conference, the workshops that we run for members, thought leadership from the eLN and relevant promotions and news from our industry partners
– In addition to the above, Members are entitled to attend the member workshops we run each year, run their own local meet-ups with our support, vote in eLN Board elections, access our mentoring scheme and use our logo on personal sites
– In addition to the above, Industry Partners can use our logo and partner strapline, appear on our website as a named partner, submit guest blog posts and events on our site, nominate staff members to attend our workshops (one person per event), offer to present a webinar and receive priority as a sponsor for eLN events

The personal information we collect about you

We collect personally identifying information about you consisting of your name, email address, personal URLs, postal address, organisation and job title when you sign up as a Member, an Associate or an Industry Partner to access our Services.

We also collect your name, email address and organisation when you register for any of our events using Eventbrite. The EventBrite privacy policy is here: https://eventbrite.co.uk/privacypolicy

We collect your name and email address when you register for our webinars using Zoom. The Zoom privacy policy is here: https://zoom.us/privacy

We collect your name when you subscribe to our eLN YouTube channel. The Google privacy policy is here: https://www.google.co.uk/intl/en-GB/policies/privacy/

Identifying information collected from your visits our the website is stored in Google Analytics and used to personalise your repeat visits to our website. See the section ‘Cookies’ below for more information.

How we use, transfer and manage your personal information

We store and process this information on the lawful basis of our legitimate interest in planning, providing and improving the services to which you are entitled as a Member, Associate, or Industry Partner.

The primary way that we communicate with you in order to provide these services is via email. To send you emails we transfer your data to MailChimp, which acts as a data processor under GDPR. You can review the MailChimp privacy policy here: https://mailchimp.com/legal/privacy/

You can unsubscribe from these emails at any time and still receive emails from our website which enable you to login, reset your password and renew your membership.

If you choose not to renew your status as a Member after 12 months, you will be downgraded to the level of an Associate. If you do not login to our website for 2 years as an Associate, your personal information will be erased from our website and from MailChimp and we won’t contact you again.

Our use of your data to provide our mentoring service is described in the section entitled ‘Mentoring’ below. The personal data we collect using Eventbrite and Zoom will be deleted after twelve months.

If you are not a current Member, Associate or Industry Partner, on the lawful basis of your consent, we may also use your information to send you marketing messages in the way described in the section ‘Marketing’ below.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) which is compliant with the GDPR. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We will take reasonable technical and operational security measures to protect the information that we hold about you. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your transmitted data; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Where we have given you (or where you have chosen) a password which enables you to access your account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We do not share your information with any other third parties or websites which are not named in this policy.

Mentoring

In order to provide our mentoring scheme, it is necessary to collect additional personal information from Members receiving mentorship about their goals and career aspirations, and personal information from mentors who may not be Members, Associates or Industry Partners.

On the basis of consent to participate in the Mentoring scheme and share the information we need, this data will be held securely by the eLN for a period of two years from its capture.

Marketing

If you are not currently a Member, Associate or Industry Partner, on the lawful basis of your informed consent we would like to send you information via email about events and services of ours and of our partners which may be of interest to you.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here to unsubscribe.

Access to your information, correction and erasure

We want to make sure that your personal information is accurate and up to date. You have the right to request a copy of the information that we hold about you and to ask us to correct it or delete it completely.

If you would like to make this request, please email us at contactus@elearningnetwork.org or write to us at the following address:

Thrift Cottage, Common Road, Hadlow, Kent, TN11 0JE.

We will respond to your request to share, correct or erase your data within 28 days.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases, some of our website features may not function as a result.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: https://www.google.com/privacypolicy.html

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 12 April 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you. You can either contact us by email at contactus@elearningnetwork.org or by writing to us at: Thrift Cottage, Common Road, Hadlow, Kent, TN11 0JE.