Get to know the eLN Director: Kashish Kacheria

I am the founder and CEO of Rewire, a learning agency specialising in creating tech-enabled, learner-centred solutions that answer real business challenges. I believe an impactful learning experience isn’t just effective but actively delights learners and has behavioural change at its heart. My specialism lies in Cognitive Science and behavioural and cognitive principles heavily influence my approach to learning.

I have worked extensively in the private, public and third sector, most recently as Head of Learning Experience Design for Learning Lab at PwC. Before starting in the learning industry, I dabbled in graphic design, digital marketing and worked for a consultancy specialising in qualitative and ethnographic market research.

When I’m not working, I love experimenting in the kitchen, travelling (minus the past 2 years) and enjoying a good whisky!

What do you like most about the L&D field?
I’ve always wanted to make an impact on people and broader society so focusing on learning has been a great way to channel that. I love helping businesses align their strategic goals to their people’s skills and behaviours and then finding inventive and creative learning interventions to help them achieve their vision.

It’s like constantly stumbling upon lots of different puzzles and you need to find the right pieces for the solution to be effective for the business and impactful for the learner – and you can be really creative and dabble in lots of interesting tech in the process!

What made you decide to stand for the eLN board?
For me, the eLN is a forum to get to know some fantastic people, share knowledge, and learn from each other. I wanted to serve on the board to contribute more meaningfully to the organisation’s mission and growth and be part of supporting the development of the next generation of the L&D industry – both the people and the tech.

On a personal note, this is the year I want to focus more on actively putting myself out there (this includes going out on my own and taking on a new role as an entrepreneur!).

Additionally, the past few months I have done a fair few projects in the Inclusion and Diversity consulting space and the bleak numbers of women serving on boards, particularly women of colour, really made me want to push myself to try.

What would your dream job be?
Dream job – that’s a tough one! I’ve always wanted to make an impact on people and broader society so focusing on learning has been a great platform for that. If I weren’t in the industry (or in a parallel universe), I would probably be travelling the world and blogging about food – one of my favourite things is making up bizarre recipes.

If you could change 1 thing about the world of L&D, what would it be?
Go back to the end-user (learner) more – a stronger emphasis on the science behind how people learn, on UX research and people-centred design, on the end-to-end learner experience itself and on making life as easy and frictionless as possible for the learner (adult learners in the workplace don’t need to memorise everything!).

What does a typical workday look like to you?
Walk the dog
Then start the workday around 9am – could be doing anything from client workshops, consulting, ID work or build
Lunch at 1pm with my co-worker (and husband)
Finish project work around 6:30pm
Walk the dog – part 2
Spend an hour or two on business development
Dinner time!

What is your favourite type of training to either build or deliver?
Anything that uses new and interesting technology – usually digital-first learning solutions that are gamified, use AR or VR, or just need to be built in an interesting or unusual way.

Post walk cuddles with Lilo

If you could give yourself advice when you were first starting out, what would it be?
Have more confidence in your abilities and worry less – things generally work out!

What has been your proudest moment?
Taking the decision to start my own business, especially with the current economic climate and the impact of the pandemic. I am proud of having the courage to take the step!

If you could go back in time, what year would you travel to?
200 BCE, India, to explore the different kingdoms and ways of living

If you were a superhero, what powers would you have?
Psychokinesis and telepathy – basically Jean Grey.

If you could share a meal with any 4 individuals, living or dead, who would they be?

    • Anthony Bourdain
    • Frida Kahlo
    • Cleopatra
    • Rowan Atkinson

What’s the most daring thing you’ve ever done?
Coming to the UK at 18, with no family or friends around

What three items would you take with you on a deserted island?
Chainsaw
Volleyball (to make my own Wilson)
iPod

Aside from necessities, what one thing could you not go a day without?
Family

Finally, what would be your top 5 tips for someone new to L&D?

    • Understand both business and learner needs – it’s a balancing act.
      Side note: training isn’t always the solution – if you haven’t already, look at Cathy Moore’s work.
    • Remember who you are designing for – adult learners in a business environment.
    • Test and iterate your approach as much as possible – it is okay to test with an MVP (Minimum Viable Product).
    • Focus more on performance and behaviour change during the design phase and less on content and curriculum.
    • Be curious, open, and bold – challenge pre-existing assumptions and ways of working.
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eLN Virtual Administrator - Rowan Lingard

eLN Virtual Administrator - Rowan Lingard

I'm here to help; if you have a query about your membership, mentoring, promoting the eLN or contributing to our webinar programme - please email contactus@elearningnetwork.org. I'm the eLN Virtual Administrator 20 hours a month so there may be a delay in my reply but I will get back to you.