Proactive about Performance – with Ben Betts
How good are you at proactively managing your people’s performance? Do you collect the right data? How easily can you analyse it and then use it to predict future performance needs? In this webinar, Ben explores Learning Locker’s role as the foundation of Villeroy & Boch’s LT17 Bronze award-winning Brand Ambassador Programme, in which data from a blended learning experience was received and tracked to measure Customer Conversation and ATV (Average Transaction Value) against data in previous years. These insights ultimately led to a €2.5m return on the training investment.