eLN Learning Technologies Award Winners Showcase: Grimsby Institute

Education 4.0: Inspiring staff and students to think beyond the here and now.’

Grimsby Institute will showcase the industry-focussed, horizon scanning topics their students explore to bring out their ‘ Elon Musk’

You will learn:
* Tasty takeaways for effective online delivery
* This session poses new challenges for future delivery, demonstrates what an online lesson could look like, and provides examples for immediate implementation for online, hybrid, blended, or flipped learning.
This content is for members only.  Annual individual membership is only £29, sign up today and start taking advantage of the benefits of being an eLN member!
Award 1: Silver winner
‘Best UK digital transformation of a training programme in response to COVID-19’

"This was an excellent and inspiring project that went above and beyond in the use of technology to ensure that students can continue their education and thrive during an extremely difficult period. The judges were particularly impressed by the dedication that was shown to the students, the impressive impact that was achieved, with no students dropping out during lockdown, and how the experience has permanently transformed how the Institute delivers learning."

Judges comments
Award 2: Gold winner
‘Learning technologies team of the year’

“A small team who are really transforming a learning culture not just within their own town. Their hard work, passion and enthusiasm came through, going above and beyond to ensure that no faculty member and no student gets left behind, even during COVID. Over the course of several years, they’ve upskilled their staff to be able to leverage learning technology to make noticeable improvements, to engagement and academic performance – sharing that knowledge across the sector.”

Judges comments
Award 3: Gold winner
‘Learning technologies learning organisation of the year’

“Grimsby Institute’s infectious passion and their leading role in revolutionising FE & HE community enabled them to take gold in this category. As innovators in revolutionising digital learning in education, the judges were awed by the way they were using learning technologies to put the human at the heart of learning, and power inspirational & real digital learning experiences across all the touchpoints for students as customer and the wider FE and HE teaching community. They are leaders in truly “human centred” digital learning that should inspire us all.”

Judges comments
About your presenter:
Debbie Millar

Deborah has thirty years of experience working in further and higher education. Passionate about using technology for educational excellence, she is the Executive Group Director for Digital Learning Technologies at the Ofsted ‘Outstanding’ and multi-award-winning Grimsby Institute. She is responsible for driving transformational change that provides an inclusive and outstanding experience. Her mantra, ‘let’s enable our learners to be ‘future-ready ‘ not just today, next month, next year’ ready.

Deborah Millar - Group Exec Director for Digital Learning

The Learning Technologies Awards showcase some of the most recognisable, memorable, and life-changing elearning worldwide. They are internationally recognised and open to organisations of all sizes.

Independently judged by the eLearning Network to the highest and most rigorous of standards, there is no greater recognition of hard work and commitment to elearning than winning an Award. Reaching the shortlist is really something to shout about. Winning is proof to your clients, colleagues and rivals that you’re at the top of your game – a shining example to the learning and technology world.

Why do learners think “Oh no” when they first hear of compliance learning?

Why do learners think “Oh no” when they first hear of compliance learning?

Is it the aesthetic design? Is the purpose not clear? Are they scarred by previous experiences?

Learning that sits in the compliance space is typically led by a regulatory, legislative, or legal need. Exciting wording, I think you’ll agree… but in essence and practice, it means the need has already been identified. What usually hasn’t been identified, is the whole opportunity or benefit that compliance learning presents an organisation.

If you think to some of the problems modern L&D experience within their respective organisations, the battle for learner attention probably stands out the most. L&D are competing with so much noise within a company that it makes the potential benefit hard to surface for learners – It is becoming harder and harder to capture a learner’s attention. And although learning in the flow of work is steadily maturing as a concept within our industry, it is not yet fully evolved.

Compliance learning does not have this issue, or certainly not this scale of issue – It’s something everyone is required to do. That gives compliance learning an unparalleled opportunity within all this noise. Now we need to be very careful with this type of ‘power’. As Peter Parker’s Uncle once said, “With great power comes great responsibility”. Get it right and the potential is massive. Get it wrong and repercussions will be felt for years.

I asked a question on LinkedIn not so long ago about why compliance learning isn’t quite seen as part of the L&D family. Some of the responses were fascinating and ranged from the traditional design used to the lack of integration with the wider learning landscape.

So, we sought to go back to the basics, but do them well. A clear purpose, simple to consume design, that complimented how they work in a fast paced and evolving business.

We evaluated the need for the learning from scratch – Ignoring the compliance requirement entirely. This helped us unearth its links and impact on colleague values and behaviours, which are measurable at Sage as part of the appraisal process.

We inspired colleagues into engaging with the learning using emotive storytelling and juxtaposing real life examples to help learners see both the positive and negative impacts actions can have.

We designed and implemented the learning in a way that was less intrusive on learners’ time given we understood how Sage colleagues spent their time, empowering them through completion timescales and formats of their own choosing.

And for good measure we introduced innovation into the format, as we looked to demonstrate how effectively we created an emotional connection between the learner and the content. We did this through our use of sentiment analytics and natural language processing; as a technology it is fairly new, as a use in L&D it is incredibly new! All achieved by using often overlooked SCORM functionality – who would have thought?!

An insight into our journey. Please join me on Thursday, 10th June at 12:00 BST UK to find out more – no question you bring is out of bounds. The objective for us is to share what we did so that the Learning and Development community can grow stronger together, and the eLearning network plays a pivotal role in helping to connect us all.

About the author

I’ve worked in learning and development for over 15 years. Leading teams and contributing to innovation in learning has seen me spend most of my time and focus to date in the digital space. My ethos is to challenge the status quo for how things are done, and that is the mindset I brought to Sage to transform their global compliance learning programme. At Sage, we transform the way people think and work, enabling their organisations to thrive. Every day, all around the world, our 13,000 colleagues and local networks of accountants and partners support and enable business builder success.

eLN Learning Technologies Award Showcase Webinar Series: Plum eLearning

Google’s Security Education team wanted to reduce potential software vulnerabilities through use of a process called Threat Modeling. Threat Modeling is an industry practice where software developers and project managers analyze the flow of data through products and services, creatively thinking about what could go wrong and coming up with mitigation strategies.

The traditional instructor-led training approach had not proved to be effective, due to:

  • Scalability: Coordinating dozens of training sessions for hundreds of engineers across the country
  • Facilitation skills: Finding threat model experts who could also lead a collaborative discussion
  • Participation: Getting attendees to take ownership of the process and contribute equally

    Google and Plum eLearning, therefore, collaborated on the design and development of an online game that would address these challenges. Teams could play the game in person, over video conference, or a combination. A customizable question database and personalized prompts eliminated the need for a human facilitator. And player registration allowed the game to call on specific players to increase participation.  The game has been a smashing success since its launch, with over 1,700 teams playing the game in its first year, resulting in almost 15,000 action items or bugs generated to decrease or mitigate real-world software vulnerabilities. The activity has spread through word of mouth and a clever promo video (password: threatmodelgame).

    In this session, we will walk through the game, demonstrating how each aspect was carefully designed and developed to meet specific objectives, including:
  • Main theme and art
  • Tutorials
  • Resource allocation phase
  • Progress indicators and final scoring
  • The innovative guided discussion approach at the heart of the game
This content is for members only.  Annual individual membership is only £29, sign up today and start taking advantage of the benefits of being an eLN member!
Award: Two times Silver winner
‘Best use of social and collaborative learning technologies’
&
‘Best learning game’

"An honest review of the in-person learning model led to a gamified alternative being developed. This approach enabled the learners to immerse themselves in identifying real-life threats and collaboratively finding solutions through a simulation. The impact of the learning approach enabled cross-discipline collaboration, blurring the lines between a simulated learning environment and a real-life application. The judges were impressed at the quality learning solution on offer in such a complex field of work, especially with the speed to deployment and scalability which was unavailable with the face to face model."

Judges comments
About your presenters:
As Director of Consulting Services for Plum eLearning, Rebecca works closely with clients to articulate business goals and connect them to learning objectives in order to develop targeted performance-based eLearning.

Since earning her Masters in Adult Education and Training from Seattle University, Rebecca has designed instructor-led training, virtual instructor-led training, and eLearning for employers and clients such as T-Mobile, Walmart, Comcast, the University of Washington, Microsoft, Google, and various government and nonprofit organizations.

Follow Rebecca on LinkedIn.

Navdeep is the world’s preeminent SmartBuilder developer, having authored over a zillion eLearning courses for clients such as CompTIA, Google, US Courts, and The Nature Conservancy.

After being exposed to boring eLearning at a young age, Navdeep obtained a Bachelor’s of Science in Cognitive Science from UCSD and has worked to create and foster engaging and meaningful eLearning ever since.


Follow Navdeep on LinkedIn.

The Learning Technologies Awards showcase some of the most recognisable, memorable, and life-changing elearning worldwide. They are internationally recognised and open to organisations of all sizes.

Independently judged by the eLearning Network to the highest and most rigorous of standards, there is no greater recognition of hard work and commitment to elearning than winning an Award. Reaching the shortlist is really something to shout about. Winning is proof to your clients, colleagues and rivals that you’re at the top of your game – a shining example to the learning and technology world.

eLN Learning Technologies Award Showcase Webinar Series: Make Real

Onboarding is an important process for companies and learners alike. But it often comes with its own unique set of challenges and Make Real’s project one was no different.

Having been awarded funding from CITB, Make Real teamed up with Bam Nuttall to improve their highways onboarding experience.

At the start of this project, they had a number of challenges to overcome:
  • Induction sessions could start as early as 7am, in temporary cabins with limited resources.
  • Some of the learners may have already completed a similar session on a different site or as part of a different construction project.
  • The sessions had already undergone some improvements, but opportunities for learner participation were still limited.
  • Many learners have English as a second language and comprehension was a challenge.
  • Jobs in construction are often overlooked by students in favour of engineering roles.

    Join us for this webinar as we talk through our solution and how we overcame these challenges with this game-based solution. We used a suite of network tablets to encourage discussion and knowledge sharing between the learners and allowed the facilitator to better monitor and support individual progress. By doing this, we created an onboarding session that increased learner engagement and raised the number of first-time passing scores, while decreasing the overall cost and time spent on inductions.
This content is for members only.  Annual individual membership is only £29, sign up today and start taking advantage of the benefits of being an eLN member!
Award: Bronze winner
‘Best technology-based onboarding programme’

"This was a brilliant entry that could have scored when more impact data is available. The use of technology was brilliant and really impressed the judges."

Judges comments
About your presenter:

As Head of Learning Design at Make Real, Sophie has a proven track record of designing solutions that deliver real impact through behaviour change. Over the last 10 years, she’s worked with some of the world’s largest companies, to help them define their learning needs and create interventions that help overcome them. With a background in learning consultancy and design, over the years Sophie’s worked on award-winning courses using immersive technologies, serious games, classroom/digital blends, drama video, and animation

The Learning Technologies Awards showcase some of the most recognisable, memorable, and life-changing elearning worldwide. They are internationally recognised and open to organisations of all sizes.

Independently judged by the eLearning Network to the highest and most rigorous of standards, there is no greater recognition of hard work and commitment to elearning than winning an Award. Reaching the shortlist is really something to shout about. Winning is proof to your clients, colleagues and rivals that you’re at the top of your game – a shining example to the learning and technology world.

eLN Learning Technologies Award Showcase Webinar Series: Talking Talent

Under immense pressure to prioritize engagement and growth, technology platforms have created a race for human attention that’s unleashed invisible harms to society.
The Center for Humane Technology

As the Director of Talking Talent Online, Vicki Krajewski faced a quandary. Talking Talent is a coaching company committed to increasing inclusion and wellbeing — yet the digital world is an unregulated frontier that has fostered a harmful business model where *your attention* is the commodity and the way to win is through encouraging addiction.

This means the designs we are all immersed in every day — the “like” buttons and notifications, the endless scrolls — are not designed to serve us. They are designed to prompt and measure compulsive behaviour and those designs have become so ubiquitous that we don’t even ‘see’ them. Every learning management system, every office program now builds these principles in as a requirement. Anybody building digital learning is invariably asked first about engagement and usage — never mind the outcomes or the effects on learners.

If Talking Talent’s mission was to increase wellbeing, Vicki knew they couldn’t ‘lift a template’ from popular platform designs — because these very designs cause harm to attention and cognition, physical and mental health, self-esteem, and, yes, wellbeing.

So Talking Talent had to start with a blank screen, and ultimately reimagine what the ‘digital’ part of coaching could be like.

The business model of social media is attention-harvesting… and we’ve more-than-not seen the toxic impacts.
United States Senator Chris Coons (D-DE)
Talking Talent Online was built — a proprietary, purpose-built digital platform created to allow companies to scale their coaching support quickly and affordably while maintaining respect for and connection with the coachees.

Talking Talent heard two things from their coachees over and over: “I’m overwhelmed” and “I have no time” – and at every step, Talking Talent’s digital team designed to help with these issues—rather than to win the Most Clicks Contest.

In this webinar, Vicki will talk about that journey, the challenges inherent, how she and her team threw everything off the table to set a new place that is built around People and not Pixels.

In this session, we will explore:
  • How prevailing digital product designs are based on business models that aim for addiction
  • How these ‘baked in’ designs are invisible to us–and perpetuate harms
  • How to build something better using the principles of ethical design
Award: Gold winner
‘Most innovative new learning technologies product’

"The judges loved the deeply ethical approach taken to the design of this coaching tool which made it stand out from the pack. The functionality that was left out of the tool was as important as what was put in. Wonderful to see the Center for Humane Technology soundly referenced in the design process. The judges hope that this is the first of many such digital products where users' wider wellbeing is prioritised above so-called 'engagement' with the app / tool / game / social network. It's a difficult balance to strike in the user-attention arms race, which is the digital space today, but one the judges felt Talking Talent strikes beautifully."

Judges Comments
About your presenter:
Vicki Krajewski is a designer and former teacher and writer who’s gone on ‘the digital journey’ and wants to help change our current route towards division and addiction. She worked in educational publishing through the switch from stuffing CD-ROMs into the backs of giant textbooks to the clumsy concoction of the first ‘eBooks’ and online learning applications, and has since then helped build digital learning practices for a range of companies. She’s been with Talking Talent as Executive Director of Digital since 2017.

Follow Talking Talent on Twitter and LinkedIn.
The Learning Technologies Awards showcase some of the most recognisable, memorable, and life-changing elearning worldwide. They are internationally recognised and open to organisations of all sizes.

Independently judged by the eLearning Network to the highest and most rigorous of standards, there is no greater recognition of hard work and commitment to elearning than winning an Award. Reaching the shortlist is really something to shout about. Winning is proof to your clients, colleagues and rivals that you’re at the top of your game – a shining example to the learning and technology world.

LTA Winner Showcase – A Life in a Day: an immersive simulation delivering impactful learning and development experiences

In almost every industry, services and products work best when they focus on people. By understanding your consumers’ needs, goods and services can be developed with the potential to improve lives, even in a small way.

This is particularly true in healthcare. Person-centred care – where patients are empowered to take an active role in their health and are involved in shaping services, treatments and support – is widely seen as a leading bastion of quality care. Research shows that when patients feel heard and valued and are treated with empathy, they are likely to have greater trust in their care team, complete their course of treatment, and benefit from improved mental and emotional wellbeing.

But to achieve true patient-centricity in care, those who work within the healthcare and pharmaceutical industries need to fully recognise what it means to live with ill-health. This isn’t always possible through more traditional learning methods, which is why I created A Life in a Day, an award-winning immersive simulation to support greater patient-centricity within health systems and ultimately, make a difference to patients’ lives.

Developing experiences to foster greater empathy and understanding

When you live with a chronic or life-limiting health condition it affects every part of your life. Symptoms, treatments and side effects can all play a part in how you feel and manage your day from morning to night. These can impact on so much more than health; influencing whether you feel able to take a promotion at work, go on holiday, or even just have the energy to cook an evening meal.

Without an understanding of what life is really like for people living with chronic conditions, it becomes much more difficult to offer support, share appropriate information and advice, provide the right level of care in the right way and develop new treatments that fit their needs.

While traditional learning programmes tend to focus on increasing participants’ knowledge and expertise, A Life in a Day focuses on learning through emotion. It’s not enough for people to know what living with a condition is like, we want them to know how it feels.

Do you know what it’s like to experience regular shortness of breath or swelling of your ankles? How would you feel if you had to plan each day around where the nearest bathroom is? It’s questions like this that A Life in a Day will help you answer. Those answers won’t always be convenient, but they will always be based in truth.

Creating emotional connections to inspire and elicit behaviour change

Our company has a background in theatre and film, we know the best way to inspire people to change is to move them emotionally. It’s how we develop deeper connections with others and increase our empathy and understanding.

A Life in a Day, our award-winning learning and development programme, was designed to achieve exactly this. Forget formal training methods, our programme fully immerses participants in a patient’s world through an innovative smartphone app. From the moment they wake up until the moment they go to bed, participants will participate in interactive challenges and live role play, listen and watch patient interviews and use props and hidden wearables. This allows participants to step into the shoes of the people they are trying to help by compelling them to act, talk and feel like they have a chronic condition.

Created hand-in-hand with patients, it is designed to be completed during a typical working day to reflect the reality of living with a chronic health condition. The choices people make during the simulation determines what happens next, just like in real life and highlights the large and small challenges people with chronic conditions face every day. Immersive experiences like this force professionals to think about the role they can play in helping patients overcome hurdles and inspire them to make those changes.

As healthcare evolves to centre even more firmly around patients, and other industries look to focus much more on the people they serve and the benefits they can offer them, immersive experiences will become increasingly important as a tool by which to understand people’ needs. Experiences like A Life in a Day, which combines mobile learning and ‘live’ interactions to deliver a powerful learning experience. allow participants to build their knowledge and develop person-centric strategies to achieve their goals in a way that will have lasting impact.

About the author:

Mark Doyle is co-founder of The Method, a British learning and development company, and creator of its award-winning, flagship programme, A Life in a Day. A Life in a Day has so far been delivered to more than 4,000 people across 55 countries and in 12 different languages. Find out more here.

 

eLN Learning Technologies Award Showcase Webinar Series – S&P Global

As part of S&P Global’s strategy of Powering the Markets of the Future, two of the key foundational capabilities are People and Technology.  Introduced in 2017, the award-winning EssentialTECH program is the result of S&P Global’s commitment to elevate its people by providing blended learning opportunities to expand technology fluency and skills across seven core focus areas: Agile, Cloud, DevOps, Cyber Security, Data Science, Automation and Innovation.  It is essential that our people have every opportunity to grow in a dynamic technology environment to prepare for future roles and support the future of the organization.

In this session, we’ll learn how the EssentialTECH program has addressed the corporate tech upskilling challenge through a blended learning approach. The award-winning “blend” includes a collection of tech communities delivering formal, social, and experiential opportunities across all levels of the company.

During this session, we’ll explore:

How to invest in new programs and resources for increasing tech fluency and skills that impact entire and targeted employee populations.

How to embed learning within a company culture to drive transformation at both the company and the individual level.

Why successful retention and application of skills requires not only well-built training but social and experiential reinforcement as well.

This content is for members only.  Annual individual membership is only £29, sign up today and start taking advantage of the benefits of being an eLN member!
Award: Gold winner
‘Best use of blended learning - international commercial sector’

"Innovative, transformational and truly impactful, S&P Global’s modern blended learning programme was a clear demonstration of how to embed learning within a company culture to drive transformation at both the company and the individual level. A true learning organisation, S&P Global shared a culturally mature submission backed up with strong ROI metrics that made them the clear choice for gold. All the judges were inspired and heartened that company learning can make such a huge difference to the individual employee, empowering them to shape their own careers, while at the same time creating clear efficiencies for the business. Just wow!"

Judges comments
About your presenters:
Swamy Kocherlakota EVP, Chief Information Officer Executive Sponsor, EssentialTECH

Swamy Kocherlakota is Chief Information Officer for S&P Global, responsible for driving the digital transformation and delivering productivity improvements for our people and customers.

Prior to S&P Global, he was SVP, Global Head of Technology Operations & Infrastructure at Visa, Inc. where he oversaw global infrastructure and applications that processed over 130 billion transactions annually. Before VISA, Swamy was head of Global Infrastructure Engineering and Architecture at BNY Mellon. He holds the recognition of being a distinguished engineer at Lucent Bell Labs, where he managed technology for Lucent and its ventures.

 Swamy is an NASD registered representative and has a PhD in Computer Science from Michigan

Dushyanth lead Automation, Digital Transformation & Lean efforts within S&P Global’s Market Intelligence division. He’s been with the company for over 9 years – 5 years in S&P Ratings and 4 years in Market Intelligence. Previously, he was Senior Director, Center for Automation Robotics & Extraction (C.A.R.E), Operations Enablement in Digital Technology Infrastructure, working across all four S&P Global divisions (S&P Global Ratings, S&P Global Market Intelligence, S&P Platts and S&P Dow Jones Indices).

Dushyanth holds a Bachelors in Commence (Madurai Kamaraj university), a Master Black Belt in Six Sigma, and continues to engage in Machine Learning and Data science upskilling activities to further deepen his expertise.

Dushyanth Sekar, Head of Data
Transformation Market Intelligence, S&P Global
Nupur Sood, Automation Expert
Market Intelligence, S&P Global

Nupur is an automation expert and is involved in strategizing and developing automation solutions for teams across Ratings division of the organization.

She joined S&P right after her post-graduation as a data associate and worked towards learning automation tools by leveraging the in-house learning modules and now is pursuing a career in automation.

She did her Masters in Numerical Techniques in Finance from University of Nottingham.

The Learning Technologies Awards showcase some of the most recognisable, memorable, and life-changing elearning worldwide. They are internationally recognised and open to organisations of all sizes.

Independently judged by the eLearning Network to the highest and most rigorous of standards, there is no greater recognition of hard work and commitment to elearning than winning an Award. Reaching the shortlist is really something to shout about. Winning is proof to your clients, colleagues and rivals that you’re at the top of your game – a shining example to the learning and technology world.

The eLN’s Award Showcase: a webinar series to celebrate excellence

The eLearning Network launches new webinar series for members, showcasing the winners of 2020’s Learning Technologies Awards.

Every year organisations from around the world submit hundreds of entries for The Learning Technologies Awards. These entries are independently adjudicated by a panel of industry experts provided by the eLearning Network (eLN).

Ahead of 2021’s Award entry registration opening, the eLN has launched a new webinar series for their members, offering an exclusive opportunity to see some of 2020’s award-winning solutions and hear directly from those behind the projects.

eLN’s Award Showcase webinar series features Award-winners including Covetrus, Kaplan Financial, Make Real and SAGE.

Jason Baker, eLN Director said:

“I’m delighted the eLN is showcasing the Award-winners over the coming months and sharing their success stories. There is no greater recognition of hard work and commitment to eLearning than winning a Learning Technologies Award. The eLN adjudicates every Award entry to the highest and most rigorous of standards – reaching the shortlist is really something to shout about. I’m thrilled we can shine a spotlight on some of the Award- winners as an example to the learning and technology world of what best-in-class looks like.”

The first webinar takes place on Wednesday, 19th May, is open to everyone in the learning profession and showcases ‘A Life in a Day’ – an immersive simulation by The Method that won Gold for ‘Best Use of Mobile Learning’ and Silver for ‘Best Use of Simulation or Virtual Environment for Learning’ in 2020.

Subsequent webinars in the series showcase learning solutions that won Bronze, Silver or Gold Awards across some 20 categories, including ‘Best technology-based onboarding programme’, ‘Most innovative new learning technologies product’ and ‘Best learning technologies project – UK public/non-profit sector’ 2020, to name but a few.

Joan Keevill, Chair of eLN, added:

“The eLN exists to help and support all those working with learning technologies. We endeavour to inspire lifelong learning, advance knowledge, and strengthen the learning technology community by providing opportunities for members to keep up to date with the latest advances in digital learning and to explore best practice. The Award Showcase is a fantastic series of virtual events that opens up access to best practice projects and solutions and provides an opportunity for learning professionals to share their knowledge and experience and celebrate their success!”

Online booking is available for the first webinar ‘A Life in a Day’ presented by Mark Doyle, co-Founder of The Method and taking place 12:30 – 13:30 on Wednesday, 19th May.

The second webinar to continue the series features Silver winner SAGE for ‘Best learning technologies project – UK commercial sector’ 2020; members can book online in due course.

Registration for 2021’s Learning Technologies Awards is to open imminently.

About the eLN

The eLN is a not-for-profit, Community Interest Company run by the eLearning community for the learning community. The eLN delivers guidance on best practice and future trends in technology-based learning and development at work, with hundreds of members in the UK and beyond. The eLN also manages the judging of the Learning Technologies Awards. Membership costs £29 per annum and provides a range of benefits to better support personal and professional growth.

eLN Learning Technologies Awards Showcase Webinar Series – The Method

When you live with a life-limiting condition, there are no off days. Every aspect of your daily life is plagued by physical discomfort, practical limitations, and anguishing decisions. Communicating the ways in which effective treatments can transform the lives of patients requires a truly profound appreciation of the patient experience – it’s not just a case of understanding what living with the condition is like, you need to know how it feels.

The award-winning ‘A Life in a Day’ learning experience was created to meet that need. A groundbreaking immersive 24 hour-long live simulation in which you become the patient and experience what it is like to live, work and socialise with a condition or disease. Delivered entirely via mobile; A Life in a Day uses a unique mix of interactive challenges, live role-play, props, and hidden wearables to compel participants to act, talk and feel like they have a life-limiting condition – stepping into the shoes of the patients they are trying to help.

A Life in a Day started as a client project, Mark Doyle knew it was a good idea but had no inkling of the extraordinary journey they were about to begin. What started as a programme designed for 20 users, has now wowed audiences in over 55 countries.  The team at The Method are continuously developing new programmes across multiple therapy areas with a focus on highlighting the physical, social and emotional challenges faced by patients living with chronic illness. At the end of 2020, they were delighted to win Gold for Best Use of Mobile Learning at the Learning Technology Awards and Silver for Best Use of Simulation or Virtual Environment for Learning.


In this session, the ‘A Life in a Day’ Founder, Mark will talk through the journey from the initial concept, sharing how they took an idea, applied their creative development experience and turned a project into a mobile learning solution that can be delivered in the flow of work; to a remote audience.

Plus, you will discover a pioneering new way to blend digital technology and mobile learning with live interactions to deliver a powerful learning experience that engages and embeds learning in “real time” – without stopping your working day.

About your presenter:
Follow The Method on LinkedIn

Mark Doyle is co-founder of The Method, a British company offering innovative and immersive learning and development programmes to effect behaviour change, and creator of its award-winning A Life in a Day experience. Driven by the belief that healthcare works best when it centres around patients’ needs, Mark designed A Life in a Day to support the pharmaceutical and healthcare industries in developing patient-centric strategies for more impactful engagement.

So far, A Life in a Day has been delivered to clients in more than 55 countries across the world. Mark is a regular presence at conferences where his expertise in developing thought-provoking patient insight experiences combined with his background as a professional actor make him an energising and sought-after speaker.

Award: Gold winner
‘Best use of mobile learning’

"A truly inspirational project which has demonstrated a fundamental understanding of the psychological relationship between a user and their mobile device. This is proof that successful mobile learning can be achieved with little technological innovation but instead focusing on the users and the expected outcomes of the project. The thoughtfulness around not only immersing the user into the perspective of their patient audience but also doing related tasks were inspired. The judges found that it would be all but impossible to deliver the learning experience on anything other than a mobile device, which made this entry stand out as a worthy category winner."

Judges Comments
Award: Silver winner
‘Best use of simulations or virtual environments for learning’

"This submission scores top marks for innovation. As a soft skills training programme, it is one of the best the judges have seen. Attention to detail and thorough research underpin an impactful and truly original simulation of the patient experience. Impact was demonstrated across the four criteria (knowledge empathy, confidence and put patient first). A very worthy silver winner.”

Judges Comments

The Learning Technologies Awards showcase some of the most recognisable, memorable, and life-changing elearning worldwide. They are internationally recognised and open to organisations of all sizes.

Independently judged by the eLearning Network to the highest and most rigorous of standards, there is no greater recognition of hard work and commitment to elearning than winning an Award. Reaching the shortlist is really something to shout about. Winning is proof to your clients, colleagues and rivals that you’re at the top of your game – a shining example to the learning and technology world.